Welcome to Total Care Disability Services
Welcome to Total Care Disability Services
TOTAL CARE DISABILITY SERVICES PTY LTD,TCDS,We are here to provide you with Personal and Domestic Tasks ,Community connection, Disability supports, Plan management, Support Coordination and so so that you can live the life you choose and feel connected in your community.
Our impact also goes beyond our delivery of disability services – we partner across the sector to ensure the voices of people living with disability are heard and valued.
As a registered NDIS provider we work with you so that you can make informed and great choices about your NDIS funding. We listen to your decisions, and we take a rights-based approach to service that puts you at the centre of everything we do.
We provide a variety of services in New South Wales and other Parts of Australia and offer the following services.
Guided by compassion, respect, and inclusion, our mission is to empower individuals to live independently and with dignity. We understand that every journey is unique, which is why we take the time to listen, personalise, and adapt our services to each participant’s needs. Whether you need daily living assistance in Penrith, plan management in Blacktown, or community nursing in Baulkham Hills, our team is here to deliver care you can trust.
We provide a variety of services in New South Wales and other Parts of Australia and offer the following services.
- Personal Care and Domestic Tasks
- Social and Community Participation / Day Program
- NDIS Plan Management
- NDIS Support Coordination
We have been working with the disability community for many years and are one of the reputed disability service providers in Australia. Total Care Disability Services is committed to seeing you build your life skills, increase your capacity and achieve your goals.
We work with you to offer customised and individualised support because we know that every person’s needs are different. Whether you want to develop new skills, access NDIS services, be more independent, participate in the workforce, or feel connected in your community, Total Care Disability Services is here to make that and more a reality.We are here to make your abilities meaningful.
Why Choose Total Care Disability Services?
Speed
We process invoices in as little as five minutes, reducing stress for both participants and providers.
Transparency
We process invoices in as little as five minutes, reducing stress for both participants and providers. You always have full access to your budget through the NDIS and client portals, with clear monthly reports.
Experience
With 3–4 years of specialised experience in Blacktown and Western Sydney, we deeply understand the local community’s needs.
Budget Protection
Our dedicated service manager steps in if providers overcharge, keeping your plan safe.
Personalisation
Every support plan is built around your goals, preferences, and lifestyle.
Our Values and Commitment
Speed
Fast responses and quick invoice processing
Transparency
Full visibility of budgets and reports
Experience
Years of NDIS specialisation in Western Sydney
Personalisation
Services built around each individual
Our Services in Detail
NDIS Plan Management
- Ultra-fast invoice processing (as quick as 5 minutes)
- Transparent monthly reports
- Full access to your plan via the NDIS and client portals
- Dispute resolution to protect your budget
Support Coordination
- Understand your NDIS plan
- Connect with trusted local providers
- Build a network of supports around your lifestyle and goals
- Manage your services effectively
Personal Care
Health and dignity go hand-in-hand. Our qualified nurses and support staff provide medical and personal care, including:
- Medication management
- Wound care and health monitoring
- Assistance with hygiene and personal tasks
- Household and meal support
We combine professionalism with compassion, ensuring participants feel supported, respected, and cared for.
Community and Social Participation
- Support worker assistance to attend and engage in a local social club or hobby group, with the goal of developing friendships and reducing social isolation.
- Participating in a structured community-based class or workshop (such as art, pottery, cooking or sports) that builds new skills and increases confidence within a group setting.
- Joining a volunteer program or community service activity (with assistance as required) to foster greater community connection, meaningful contribution and shared identity.
Meet the Team Behind Total Care
Behind every service we provide is a team of passionate, dedicated people. Our coordinators, nurses, and support workers bring years of combined experience in disability care, NDIS compliance, and community support.
Each team member undergoes thorough training in cultural awareness, safeguarding, and disability standards, ensuring participants receive not only quality care but care that respects their rights and values.
Our service manager plays a vital role in resolving disputes quickly and keeping participant budgets safe, giving families peace of mind that they are always protected.
our services
Assistance with daily life
Our dedicated team supports clients with everyday activities, from personal care and household tasks to meal preparation and errands.
We tailor our approach to each person’s unique needs, promoting independence and dignity at every stage of support. Our goal is to make daily routines easier and more enjoyable so clients can focus on living life to the fullest.
Community and Social Participation
We organize and support participation in social, recreational, and community activities that promote well-being and build lasting connections.
From joining local clubs to attending events or volunteering, we help clients engage with their community in meaningful ways. Our support encourages confidence, inclusion, and a sense of belonging.
Plan Management
We handle invoices, payments, and financial tracking, ensuring your plan works seamlessly for you.
Our plan managers simplify the process, so you stay in control without the stress of managing paperwork. We provide clear reporting and communication to make every NDIS dollar work towards your goals.
Support Coordination
Our support coordinators work with you to identify the best services, connect you with the right providers, and manage your supports effectively.
We focus on empowering you to build the skills and confidence to coordinate your own supports over time. With our guidance, your plan becomes a practical roadmap for achieving greater independence and outcomes.
Our Local Impact Across Western Sydney
Total Care Disability Services proudly serves families across Blacktown, Penrith, Mount Druitt, Quakers Hill, Baulkham Hills, Schofields, Rooty Hill, and Marsden Park.
We know the needs of each community are unique:
- Penrith families often seek additional respite and home care support for growing households.
- Blacktown participants benefit from our deep understanding of its diverse cultural communities.
- Suburbs like Quakers Hill and Schofields have growing demand for daily life assistance and plan management.
- Baulkham Hills and Marsden Park families rely on SIL and respite options for long-term independence.
Case Study: Protecting Participant Budgets
One participant came to us after being incorrectly billed nearly $5,000 for services they never received. The charges were approved by another provider, leaving the participant and their family stressed and worried.
Our service manager stepped in immediately, disputed the charges, and had the invoice cancelled. The outcome? The participant’s budget remained intact, and the family regained trust in the NDIS system.
This story highlights why provider accountability and budget protection are at the heart of what we do.
Total Care Disability Services provides disability accommodation and housing, community connection and disability supports and employment services. For more information about our services please contact us by phone 1300 977 007 / 0497 170 758 or fill the form below.
Enquire Today
How Our Process Works
Contact Us
Reach out via phone, email, or our website.
Personalised Consultation
We listen to your story, your goals, and your needs.
Tailored Plan
Together, we build a support plan that works for you.
Ongoing Support
We manage invoices, connect with providers, and update you every step of the way.
Our goal is to make the NDIS easy, transparent, and stress-free.
To avoid conflict of interest, our clients are supported with choice and control around their services. Clients have the choice to use one or more of our services. With consent, Total Care Disability Services is also happy to work with other service providers to meet the goals of our clients.
Who We Work With
We proudly work with participants, families, carers, and providers. For participants, we provide the tools, supports, and services to live independently.
For families, we offer peace of mind through respite and daily living assistance. For carers, we provide additional support to ease their responsibilities.
For providers, our fast payments and clear communication create smoother working relationships. Acting as the bridge between these groups, we build stronger, more supportive communities across the Greater Sydney region.
Client Stories & Testimonials
Frequently Asked Questions
Will I lose control of my NDIS funds?
Does plan management cost me anything?
How fast are invoices processed?
Can you work with my existing providers?
Do you provide respite care for families?
Yes. Our respite and short-term accommodation services give families peace of mind while participants receive quality support
What areas do you service?
What makes you different from other providers?
Can you help me switch from another plan manager?
How do you ensure safety and compliance?
Community and Inclusion
Disability support is not just about services—it’s about building connections. That’s why we actively encourage participants to join local events, group activities, and community programs.
From cultural festivals in Blacktown to fitness activities in Penrith, our goal is to reduce isolation and foster inclusion.
Every participant deserves to feel part of their community, and we work hard to make that a reality.
