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Support Coordination

At Total Care Disability Services, Support Coordination is designed to help participants understand their NDIS plan, connect with the right service providers, and build the skills and confidence needed to manage their supports independently.
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Explore our support coordinator program

At Total Care Disability Services, our NDIS Support Coordination in Blacktown and Western Sydney is designed to simplify the NDIS journey and empower participants. Our team helps you understand your plan, connect with providers, and ensure your supports are delivered in a way that aligns with your goals, lifestyle, and needs.

We know that navigating the NDIS can feel overwhelming. That’s why our support coordinators provide clarity, guidance, and advocacy, giving participants and their families confidence and peace of mind.

Total Care Disability Services Support Coordinator provides support coordinators with immediate access to a nationwide team of NDIS plan management experts. We’re dedicated to helping support coordinators unravel the complexities surrounding NDIS funding and supporting tens of thousands of Australians with disability to get more from their NDIS plans and their budgets

Support coordinators play a vital role in the lives of NDIS participants, assisting them to implement their plans and exercise choice and control over the supports and services they receive. That’s why we partner with you and your peers – to make sure our mutual clients have the best in the business in their corner.

Welcome to Total Care Disability Services Support Coordination hub, your one-stop shop for Support Coordination insights and information that streamlines the delivery of NDIS support coordination to everyday Australians. 

The Role of a Support Coordinator

Support coordinators play a vital role in the lives of NDIS participants. They assist with plan implementation, help participants exercise choice and control, and connect them with a broad range of supports and providers. At Total Care Disability Services, we work alongside you to:

Understand your NDIS plan and funding categories.

Build connections with providers who meet your specific needs.

Manage complex services and coordinate mainstream, community, and specialist supports.

Help you develop the skills to manage your plan independently over time.

Our mission is to turn NDIS funding into real-world results — services that make life easier, safer, and more fulfilling.

Benefits of an NDIS Support Coordinator

  • Personalised Support: Providing tailored advice and solutions to meet individual needs and objectives.
  • Expert Navigation: Offering guidance through the complexities of the NDIS system to facilitate informed decision-making.
  • Efficient Service Coordination: Managing and integrating various services to ensure seamless support.
  • Building Independence: Empowering participants to manage their plans and supports with confidence and self-reliance.
  • Extensive Network Access: Connecting participants with a wide range of services and providers to address diverse needs.
  • Responsive Assistance: Offering timely support and adjustments to plans as circumstances change.
  • Enhanced Quality of Life: Improving overall well-being and helping participants achieve their goals through appropriate supports.
  • Reduced Stress for Families: Handling administrative responsibilities to allow families and carers to focus on the participant's care.
  • Mainstream and community Connect: Help you connect with cost-free or free public and private supports.
  • Advocacy: Representing participants' interests and ensuring their needs are effectively addressed by service providers and NDIS planners.
  • Plan Implementation: Turning NDIS funding into real outcomes by connecting participants with the right providers, negotiating service agreements, and monitoring progress.
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Types of Support Coordination We Offer

 At Total Care Disability Services, we provide the full spectrum of support coordination services, ensuring every participant has access to the right level of care:

Support Coordination (Support Connection):

We help you understand your plan, choose the right providers, and coordinate your services to get the best outcomes. This includes setting up service agreements, monitoring progress, and making adjustments as your needs change.

Plan Implementation: Turning Funding Into Action

One of the biggest challenges participants face is moving from plan approval to actually using their supports. Our coordinators make plan implementation smooth by:
  • Reviewing your NDIS plan and funding categories.
  • Breaking down budgets so you know exactly what you can access.
  • Connecting you with the right providers in Blacktown and Western Sydney.
  • Setting up transparent service agreements.
  • Monitoring supports to ensure they continue meeting your needs.
Our goal is to make sure your NDIS funding translates into practical, everyday outcomes — from accessing therapy services to joining social groups that enhance your wellbeing.

Why Choose Total Care Disability Services for Support Coordination?

Local Expertise

NDIS specialisation in Blacktown, Rooty Hill, Quakers Hill, and surrounding suburbs.

Strong Provider Network

We connect you with a wide network of local Allied health providers, ensuring more choice and flexibility.

Advocacy & Independence

We don’t just coordinate — we help participants exercise choice, stand up for their needs, and grow their independence.

Proven Results

From plan implementation to specialist support coordination, we’ve helped participants resolve disputes, achieve stability, and improve their quality of life.

Fast & Transparent Communication

We provide clear updates, easy-to-read reports, and are always available to answer your questions.

Real Client Success Story

FAQs About Support Coordination

What is the difference between Level 1 and Level2 Coordination?
Support Connection (Level 1) is for participants who need minimal help to link with services, while Support Coordination (Level 2) offers more hands-on guidance to navigate and manage the NDIS plan effectively.
This is the process of putting your NDIS plan into action by connecting you with providers, negotiating service agreements, and monitoring outcomes.
Yes, support coordination helps you connect with NDIS-registered and non-registered providers so you can choose supports that suit your needs.
Yes, if it’s funded under Capacity Building Supports. If not, you can request it at your next NDIS plan review.
Support Coordination helps you use your plan and connect with providers. Plan Management focuses on paying invoices, tracking budgets, and financial reporting.
It’s needed when participants face complex challenges, multiple providers, or frequent crises requiring higher-level coordination.